EKEKE CHIDIEBERE

Negotiated zero deductible on vehicle insurance, maintaining stable premium rates and achieving optimal coverage.

Reduced equipment insurance deductible by 60% (from USD 12,500 to USD 5,000) without increasing premium costs.

Decreased mobile crane claim deductible by 53% (from USD 7,500 to USD 3,500) and rubber tired gantry (RTG) claim deductible by 57% (from USD 3,500 to USD 1,500), all without affecting premium rates.

Introduced pre-operation inspections for vessels, proactively identifying existing damage and significantly reducing recurring vessel hull claims.

Organised training for marine and terminal clerks on proper container remarking techniques, effectively reducing passive claims arising from errors.

Enforced insurance policy guidelines and strengthened auditing mechanisms, resulting in a 20% reduction in claims leakage.

Increased third-party subrogation financial recovery rates by up to 80%, significantly improving financial outcomes.

Led a team of claims specialists to consistently surpass company monthly assurance and productivity metrics.

Maintained a 100% compliance record during internal and state insurance regulatory audits, mitigating risks and penalties.

Mentored and coached team members on complex insurance policy terms and their practical application, enhancing team capability and performance.

Assisted in managing a diverse portfolio of claims and insurance activities, ensuring alignment with organizational objectives and regulatory requirements.

Contributed to the development and implementation of claims management strategies, enhancing efficiency and effectiveness.

Collaborated with cross-functional teams to streamline insurance processes and improve overall operational risk posture.

Provided critical support in negotiations with insurance providers, aiding in securing favorable terms for the organization.

Enhanced team workflow efficiency by 20-30% through strategic task delegation and process restructuring.

Achieved a significant 75% reduction in overall claim payouts through rigorous assessment and settlement strategies.

Facilitated the effective processing, assessment, and timely settlement of diverse claims.

Oversaw daily claims operations, ensuring efficient processing and accurate settlement of claims in accordance with company policies.

Monitored claims specialists' performance, providing guidance to maintain high standards of service delivery.

Contributed to the resolution of complex claim issues, ensuring fair and timely outcomes for all parties.

Accurately processed and facilitated the timely settlement of a high volume of valid claims.

Streamlined claims processing, significantly reducing turnaround time in the processing and settlement of valid claims.

Proactively identified and investigated suspicious, exaggerated, and duplicate claims, preventing financial losses for the organization.

Provided critical support for comprehensive claims assessment and investigation activities, ensuring thorough due diligence.